Videovox Pro GBS series Guía de usuario Pagina 34
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
- TeleTellus pro 1
- USER GUIDE 1
- Table of Contents 3
- 1. Overview 4
- 2. Setup 6
- 2.2 Email Server 9
- Test Email 10
- 2.3 Telephone Resources 11
- 2.3.2 Lines 12
- 2.3.3 DID / DDI 13
- 2.3.4 Extension 14
- 2.3.5 Departments 15
- 2.3.6 Groups 16
- 2.4 Call Charge Rates 20
- Setting up your call rates 22
- Carrier Trunk Line Charges 23
- 2.5 Privacy 25
- 2.6 Business Hours 25
- 3. Alarm and Notifications 26
- 4. Main screen - Monitoring 28
- 4.1 Report Data 29
- 4.2 Trend Graph 30
- 4.3 Report Date Range 31
- 4.4 Call Filter Settings 32
- 4.4 Print & Export 35
- 5. Reports 36
- Using the Report Builder 37
- Schedule Email Reports 38
- Call Filters 38
- Detail Settings 39
- 5.1.1 Output Report Format 40
- Summary Report 40
- 5.1.2 Trend 42
- 5.1.3 Detail Report 43
- 5.2 Phone Bill 44
- 6. Database Management 46
- 6.2 Auto Backup Databases 47
- 7. Troubleshooting 48
- 4. Errors and Data files 49
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